We create exceptional brand experiences across media to elevate organizations.
A woman leaning over a set of design prints on a table, pointing to a detail on one of the pages

What we do

Brand Identity

Your brand is everything people think and feel about your organization. We create strategic brands that clarify your story.

Services

  • Brand Strategy
  • Brand Messaging
  • Positioning
  • Core Messaging
  • Naming
  • Logo Design
  • Visual Identity Systems
  • Print & Collateral Design
  • Brand Guidelines
  • Voice & Tone Guidelines

Websites & Digital

Your website is your most powerful communications tool. We create smart strategies, beautiful design, and seamless technology.

Services

  • Website Design
  • Website Development
  • Content Strategy
  • Content Development
  • Ecommerce
  • SEO
  • Digital Tune-Ups
  • Email Marketing

Marketing & Communications

We plan, build, and maintain tools that keep you connected with your audiences.

Services

  • Marketing Strategy
  • Campaigns
  • Social Media
  • Email Newsletters
  • Communications Strategy
  • Audience & Channel Analysis
  • Copywriting & Content
  • Photography Direction
  • Marketing Assets
  • Signage & Environmental Design
  • Presentations & Pitch Decks

Facilitations & Workshops

We work with groups to gather data and information, explore ideas, and create alignment and buy-in (we call it “design therapy”).

Services

  • Workshops
  • Focus Groups
  • Staff Engagement
  • Change Management
  • Surveys
  • Interviews

How We Can Help

In all of our engagements, we help our clients move through complex problems to find clarity and alignment within their organization. And we do it with empathy.

Complex audiences

Our clients have many audiences with many different needs. We gather data, talk with them, map patterns, prioritize messages, and create a plan for how to serve them better.

Complex value propositions

How can we articulate your complex story in a simple way? What are the key messages you can repeat for effective communication? We bring simplicity and clarity to your value and purpose.

Small or overworked teams

Our adaptive approach and varied skill set make us an ideal partner for overburdened and overwhelmed communicators who need help managing the work and the expectations of their colleagues.

Strategic planning or leadership changes

Our work starts by understanding the heart and soul of your organization – its purpose and where it’s heading. Sometimes these core ideas are in flux. Through collaboration, facilitation and consulting, we develop your organization’s strategic principles.

Smith & Connors is a fantastic firm. They are very strategic in their approach. They added much capacity to our team in a humble and human way. Their team members didn’t have a big ego, and that kept things simple.
Headshot of Jeanie-Marie Price

A way to get started: Audits & Plans

When you’re not sure of the way forward, we can help. We conduct a thorough audit of your current state and surface strategic insights and recommendations for your website/SEO, brand, and marketing.

Design Audit & Plan

We review your brand across all channels to assess accuracy, consistency, and quality and deliver recommendations.

Brand Audit & Plan

We assess how well your brand and story come across your various channels and recommend a way forward.

Web Performance Audit & Plan

How well is your website performing? We review everything from accessibility to SEO, content, visuals, to email marketing to help you tighten and optimize your website.

Messaging & Content Audit & Plan

We audit your messages and content across channels analyzing your brand and story and distill what’s working, what’s not, and where to go from there.

Let’s build something great together.