Meyer Memorial Trust, one of the Pacific Northwest’s largest and most impactful philanthropies, had a new strategic focus and needed a new, dynamic website to carry its message forward.
As a trusted partner for more than a decade, we were honored to return to lead their rebrand and the visual design and development of their most important communications asset — a digital platform that empowers their team to move at the speed of their work.
Meyer’s website needed to have optimum flexibility and custom storytelling features for their communications team to easily manage. We built a custom WordPress theme designed to carry them forward as they evolve.
Goals and Principles
Clarity, transparency, connection, and flexibility
Meyer’s previous site lasted a long time, but after a decade, they were ready for something more agile. Their goals were to use vibrant storytelling to bring visitors deeper into the work, and for the site to be modular and extensible so it could grow along with the organization.
Experience Principles
Empowering & Engaging
The site should reflect Meyer's forward-thinking and evolving approach, presenting new initiatives and strategies boldly and highlight progress.
Inclusive & Accessible
The site should make all visitors feel welcomed and valued, regardless of their background or language, and underline Meyer’s commitment to gender and racial justice.
Transparent & Trustworthy
The site should build trust with its visitors by offering a transparent overview of Meyer's activities and outcomes and show Meyer's commitment to its values.
Simple & User-Centric
The site should remain responsive to both internal and external needs, facilitating a seamless experience for all.
A Dynamic System
Everything works together
The content strategy came directly from Meyer’s communications needs and our deep audience analysis. We identified key content needs, such as a flexible storytelling block, timeline blocks, case studies, and more. Each of their many components can fit together in various ways within the design system, and for site editors, it’s easy to assemble the type of experience they want for their visitors.
Brand Expression
All about the details
We developed a set of visual tools that allow the communications team to create variety and interest while keeping the signposts to visitors really easy to follow. Certain components, such as calls to action, have multiple colorways and flexible elements, to keep things interesting. The digital craft comes through as a commitment to quality and care.
Smith & Connors has been a trusted, strategic partner to Meyer for over a decade. They guided us in launching a new brand, website, and suite of materials that sharpen our story and strengthen our ability to achieve our goals. Their thoughtful approach and deep expertise consistently turn vision into tangible results.
Under the Hood
Stability, security, and ease-of-use
The new site runs on Upsun, providing a stable, modern hosting environment with streamlined deployments. Meyer’s site is supported by a hardened security framework designed to protect sensitive content and ensure platform stability. The Wordfence plugin handles brute force monitoring, and multi-factor authentication is mandatory for all users. To protect staff privacy, we built a custom contact form that maps to staff profiles in the backend so visitors can reach team members directly without ever exposing their email addresses.
We also implemented an enhanced search experience powered by Relevanssi to deliver more accurate, intuitive results across a growing content library. Mailchimp integration streamlines audience engagement directly from the CMS, while Cookiebot provides automated consent management to support privacy compliance. Together, these systems create a secure foundation that makes the experience better for both site manager and end user.
Smith & Connors is not only incredibly talented but also a true joy to work with. Their process is fantastic: they help us navigate different perspectives, offer smart recommendations and solve problems creatively. Most importantly, they always deliver. We trust them. We love them. We wholeheartedly recommend them.
Project Scope
- Change Management
- Staff Engagement
- Workshops & Focus Groups
- Hosting, Infrastructure & Deployments
- Technical Strategy & Architecture
- Content Strategy
- Documentation
- SEO Strategy & Optimization
- Web Design & Development